Privacy Policy

Information We Collect

When you engage with our programs or browse our website, we gather different types of information to provide better educational experiences and support your financial learning journey.

Information You Provide Directly

This includes details you share when enrolling in programs, contacting us, or participating in our educational activities:

• Name, email address, and phone number
• Business information and professional background
• Educational goals and areas of interest
• Payment details for course enrollment
• Feedback and communication preferences

Information Collected Automatically

Our systems automatically gather technical data when you visit our website:

• IP address and general location data
• Browser type and device information
• Pages visited and time spent on our site
• Referral sources and navigation patterns

We use cookies and similar tracking technologies to improve site functionality and understand how visitors engage with our content. You can control cookie preferences through your browser settings, though some features might not work as smoothly without them.

How We Use Your Information

The information we collect serves specific purposes related to delivering quality financial education and maintaining our relationship with you.

Educational Services

We use your data to provide access to learning materials, communicate about programs, and personalize your educational experience. This means sending course updates, sharing relevant resources, and tailoring content recommendations based on your interests.

Communication and Support

Your contact information helps us respond to inquiries, provide technical assistance, and keep you informed about program schedules and upcoming events. We also use it to send occasional updates about new offerings that might align with your goals.

Improvement and Analysis

We analyze how people interact with our site and programs to make improvements. This includes understanding which topics resonate, identifying areas where students need more support, and refining our curriculum based on real engagement patterns.

Legal and Administrative

Sometimes we need to process information to comply with Australian privacy laws, enforce our terms, or protect the security of our systems and community.

Data Sharing and Disclosure

We don't sell your personal information to third parties. However, we do share data in specific situations to operate our business and provide services.

Service Providers

We work with trusted companies that help us deliver programs and maintain our platform. This includes:

• Payment processors for secure transaction handling
• Email service providers for program communications
• Hosting companies that maintain our website infrastructure
• Analytics tools that help us understand site usage

These providers only access the information needed to perform their specific functions and are contractually required to protect your data.

Legal Requirements

We may disclose information if required by Australian law, court order, or government request. We'll also share data if necessary to protect our rights, prevent fraud, or address security issues.

Business Transfers

If fynexaraent undergoes a merger, acquisition, or sale of assets, your information may transfer to the new entity. We'd notify you before this happens and explain any changes to how your data will be handled.

Your Rights Under Australian Privacy Law

The Australian Privacy Act 1988 gives you several rights regarding your personal information. Here's what you can do and how to exercise these rights.

Access Your Information

You can request a copy of the personal data we hold about you. We'll provide this within 30 days of your request, though complex requests might take a bit longer.

Correct Inaccurate Data

If information we have is wrong or outdated, let us know. We'll update our records promptly once you provide the correct details.

Request Deletion

You can ask us to delete your personal information in certain circumstances. We'll honor this request unless we're required to keep the data for legal or legitimate business reasons.

Opt Out of Communications

You can unsubscribe from marketing emails anytime by clicking the unsubscribe link in any message or contacting us directly. Keep in mind, you'll still receive essential communications about programs you're enrolled in.

Data Security and Protection

We implement various security measures to protect your information from unauthorized access, alteration, or disclosure.

Technical Safeguards

Our systems use encryption for data transmission and storage. We maintain secure servers, regularly update security protocols, and restrict access to personal information to authorized personnel only.

Organizational Measures

Staff members receive privacy training and follow strict data handling procedures. We conduct regular security assessments and have incident response plans in place.

Despite these precautions, no system is completely secure. If we experience a data breach affecting your information, we'll notify you and relevant authorities as required by Australian law.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy.

Active student records are maintained throughout your enrollment and for a reasonable period afterward to provide ongoing support and access to materials. After you complete a program, we typically retain basic enrollment information for seven years to comply with Australian financial record-keeping requirements.

Marketing data is kept until you unsubscribe or request deletion. Website analytics data is anonymized after 26 months.

When we no longer need information, we securely delete or anonymize it so it can't be associated with you.

International Data Transfers

While fynexaraent operates in Australia, some of our service providers maintain servers in other countries. This means your information might be processed outside Australia.

When we transfer data internationally, we ensure appropriate safeguards are in place through contractual agreements that require overseas recipients to protect your information according to standards comparable to Australian privacy law.

You have the right to ask about specific countries where your data is processed and the protections that apply.

Children's Privacy

Our services are designed for adults seeking professional financial education. We don't knowingly collect information from individuals under 18 years of age.

If you're under 18 and interested in our programs, please have a parent or guardian contact us to discuss appropriate arrangements.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top shows when we most recently revised this policy. We encourage you to review it periodically to stay informed about how we protect your information.

Continued use of our services after changes take effect means you accept the updated policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Here's what you should know about them.

Types of Cookies We Use

Essential cookies keep our site functional. They remember your login status and preferences so you don't have to re-enter information constantly.

Analytics cookies help us understand how visitors navigate our site, which pages are most useful, and where people encounter problems. This data is typically aggregated and doesn't identify you personally.

Marketing cookies track your interests across our site to show relevant content and measure the effectiveness of our communications.

Managing Cookie Preferences

Most browsers allow you to control cookies through settings. You can block all cookies, accept only certain types, or delete cookies after each session. Keep in mind that restricting cookies might affect site functionality.

Third-Party Links

Our website and educational materials sometimes include links to external resources. We're not responsible for the privacy practices of these third-party sites.

When you click a link that takes you away from fynexaraent.com, you're subject to that site's privacy policy. We encourage you to read their policies before sharing personal information.